Hello,I have been terrorized by my old neighbor that i have never met. I need help iudenifing her and kicking her out. I know she currently hacks me thru my spectrum account/router.PLEASE HELP!!!!

Helo,I need help acessing my icloud account because I temp suspended it(because of hacking) but I have lost my access code and I need to get back into my email so I can access my pension account. It truely is my account so I am not hacking someone elses account